The best cross-selling retail banks in the world have an average of 4.0 unique products with their main banking customers
Global Payments Evolution Study
RFi has conducted 22,000 consumer interviews to produce this comprehensive report, providing an in-depth and detailed view of the changing payments landscape in 11 key global markets.
The power and simplicity of Relationship Manager contact
RFi analysis across the region shows that shifting from the extremes of providing no contact to frequent contact can result in a 43% increase in customer satisfaction.Read more
Chloé James chats to Alan Shields on the RFi Global Consumer Finance Monitor
How organisations can transform the origination experience into one that is exciting, relevant, fast and seamless.
Recently released from RFi is the Asia Pacific Wealth Model. This model gives a clear view of the emerging affluent market in the region based on data from 18,000 consumer interviews.