RFi Latest Research: RFi Group's UK Travel and Payment Trends Report 2020

RFi Group’s UK Travel and Payments Trends 2020 report investigates and reveals the very latest in travel and travel payments trends and behaviours and the direct impact to UK banking and UK payments providers given current financial conditions. The report provides financial institutions with unique data driven insights into the impact of COVID-19 on UK travel and travel payment behaviour and how to most effectively design their strategy to meet their customers’ needs over the next 12-24 months.

Product overview: This is an essential and unique report for all financial service professionals working in the UK consumer banking, consumer payments and travel payments sectors.

Contents: • Research Methodology • Global impact of COVID-19 on UK travel behaviour • Future Travel

  • The first trip after lockdown
  • Payment methods
  • Prepaid travel cards

Methodology: • Fieldwork for the UK Travel Council is conducted online bi-annually in April and October. Due to COVID-19 and lockdown measures, 20H1 fieldwork was moved to June/July 2020.

• In total 1,072 who have travelled abroad in the last 12 months were interviewed. Survey respondents form a representative sample of recent travellers. Survey respondents were split between prepaid travel card users and non-prepaid travel card users

• Basic quotas were applied to ensure that respondents are representative of recent travellers by age, gender, region, and income. Respondents must hold a minimum of one banking product with a financial institution in their local market to qualify for this survey

• Effects and impact of the Covid-19 pandemic on the UK travel and travel payments sectors • UK consumer sentiment towards current and return to travel • Cash usage versus electronic payment methods when travelling (current behaviour and future intentions) • Travel Card usage (Pre-paid and non pre-paid) • Quarantine and travel corridor drivers and choice (by segment: Baby Boomers, GenX, Millennials) • Drivers and choice of payment methods used abroad (current behaviour and future intentions)

Conclusions: • Summary • Key insights • Opportunities for the UK consumer banking, consumer payments and travel payments sectors

Methodology: • Survey respondents form a representative sample of recent travellers • In total 1,072 who have travelled abroad in the last 12 months were interviewed • Survey respondents were split between prepaid travel card users and non-prepaid travel card users • Basic quotas were applied to ensure that respondents are representative of recent travellers by age, gender, region, and income • Respondents must hold a minimum of one banking product with a financial institution in their local market to qualify for this survey

All surveys have been anonymized.

Data Delivery: PDF Report

Pricing: $14,950USD

Market Availability: Australia, United Kingdom

Other Reports Available on Request include: Australian Travel and Payments Trends 2020

About RFi Group:

RFi Group is a global data-driven insights provider exclusively focused on financial services. We specialise in data and information gathering, customer-based insight generation and business decision support for the world’s leading financial service providers, as well as challengers, disruptive market participants and companies aligned to the FS sector.

We combine global intelligence and local knowledge to provide insightful, valuable and actionable recommendations, with a core focus on the provision of exceptional client service.

Covering 48 key global markets, with regional offices in Toronto, London, Singapore and Sydney RFi Group consistently provides clients with tailored advice and insights relevant to their specific market and business needs.

For more information on this report, please follow this link.

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